Beijing International Hotel improves operations and increases growth

Beijing International Hotel has selected Newmarket International, Inc. to provide multiple technology solutions to improve operations and support its business growth.

Opened in 1987, Beijing International Hotel is the first luxury five-star hotel in China. Recognized as a premier destination for banquets, meetings, and conferences, it has almost one thousand guest rooms and 30 function rooms.

"With the expansion of the hospitality industry in China, it's critical that hotel operations become standardized yet flexible and customizable," said Daisy Wang, deputy manager at Beijing International Hotel. "We are one of the first brands in China to adopt world-class business solutions to support our day to day operations."

Beijing International Hotel chose a suite of Newmarket solutions to help increase employee productivity, including:

  • Delphi, the sales and catering solution for the hospitality industry, helps establish a standardized business process. It improves the efficiency of sales representatives, enables management to analyze and better manage sales teams, and increases bookings and revenue.
  • MeetingBroker captures leads from various channels then distributes them to sales personnel according to customized business rules.
  • eProposal enables users to easily create and send customized proposals to prospects. It allows sales representative to answer requests for proposals (RFPs) quickly, gaining the first responder advantage that leads to winning more business.
  • Delphi Diagrams streamlines the event planning process by enabling detailed function room setups to be created then sent to customers from within Delphi.