BLVD Hotels has selected the SkyTouch Hotel OS platform to operate its portfolio of California-based boutique properties from SkyTouch Technology. Among the BLVD family of hotels are the BLVD Hotel and Suites in Hollywood and the BLVD Hotel and Spa in Studio City, both of which are members of the prestigious Preferred Hotel Group, a portfolio of luxury and independent hotels and resorts. BLVD will leverage SkyTouch to better carry out its Live Beyond Expectations brand mantra, as well as advance its rate management and housekeeping functionality to help elevate operating performance across its portfolio.
“Guest service is at the very core of the BLVD Hotels brand, so we sought a long-term technology partner with both the tools and the hospitality experience to support the delivery of highly memorable guest experiences at our properties,” said Mohammed Yousuf, general manager at BLVD Hotels. “The SkyTouch Hotel OS platform’s intuitive design and ease of use will allow us to focus on our guests and not the technology. Immediately, we can benefit from having access to real-time rate and housekeeping management functions.”
SkyTouch Hotel OS is 100 percent cloud-based and offers fully-integrated property, rate and distribution management for hotel properties worldwide. Accessible from anywhere with an Internet connection, the system provides visibility and control of operations through real-time business analytics that can help improve the hotel guest experience and overall operational performance at the property, owner, management, company and brand level. With a track record of successful implementation for thousands of properties and multiple hotel brands, SkyTouch strives to serve as a long-term partner in the cloud, continually evolving its hotel OS to respond to what customers need and want.