Bond Hotel selects Xn protel Systems’ SPE property management system as the first phase of its new hotel technology strategy. Go-live will coincide with the hotel's refurbishment and support its strategy to add a new dimension to its guest experience and web booking.
Bond Hotel, located just off the Blackpool coast in the UK, is a 62-bedroom, family-run accessible hotel that caters for guests with learning, mental and physical disabilities. It is the UK's largest, award-winning, accessible hotel.
protel SPE, designed specifically for independent property management, provides complete operational control to ensure efficient staff, increased profitability and support the growing needs of the business. The system will help Bond Hotel manage tricky group bookings and make sure they don't miss key guest requirements. It will provide them with the ability to quickly personalize communications throughout the reservation process to make sure they address guest's very specific needs.
protel SPE will allow the Bond team to facilitate individual prerequisites for each room within a group booking and easily see all requirements while managing the booking. Bond Hotel has chosen the on-property installation option.
"We are very excited to be working with Xn protel who are providing our new reservations system, delivering custom solutions that suit our requirements, which greatly surpasses other systems on the market,” Bond Hotel Owner Karen Atkinson said. “The Bond Hotel is a specialty hotel catering for guests with disabilities and therefore our booking system requires additional functions not currently used on standard booking systems. Xn protel has offered a very high level of customer service by overcoming obstacles quickly and providing functions that other systems cannot, delivering us a personal and unique system designed to meet our needs.”