Coury Hospitality has selected Hotel Internet Services to ensure that its properties are able to provide guests with the latest in Wi-Fi, content streaming and virtual-assistant technology. Coury Hospitality has properties located in Oklahoma, Kansas, Minnesota, Wisconsin and several that are in development in Texas and Indiana.
With BeyondTV now available at five of its locations and with additional installations expected to be completed this summer, guests staying at a Coury Hospitality property can seamlessly cast streamed content or apps directly onto their guestroom television without having to input sensitive login information.
Leveraging its patented data-privacy technology, BeyondTV safeguards guest information with features that include automatically erasing all usage data upon check-out. Guests also are able to delete their personal data at any time during their stay with a push of a remote control button.
"Guests today are interested in finding services that emulate the quality and diversity of what they find at home when it comes to in-room entertainment," Tad Stricker, regional director of operations at Coury Hospitality, said in a statement. "With BeyondTV, our guests can watch what they want to watch and pick up a show at the exact point where they last left off. BeyondTV is truly remarkable in that it delivers this experience in a way that is intuitive and is able to be used by guests the moment they walk in the room. With its additional virtual-assistant and voice-control abilities, BeyondTV also provides our guests with enhanced conveniences they are becoming accustomed to at home. By essentially serving as another member of staff that is always available for each guest, we have also found that front-desk calls have been reduced by roughly 25 percent."
Through BeyondTV’s integration with Amazon’s Alexa, Coury Hospitality's guests can control television functions with their voice alone, without having to locate or attempt to learn how to use the remote control. Further enhancing guest convenience is the ability to use BeyondTV's voice-control feature to schedule wakeup calls and even communicate with a hotel's various departments. BeyondTV also allows guests to order amenities such as roomservice from the comfort of their guestroom. Guests staying at a Coury Hospitality property also are able to utilize Alexa to find out specific information such as hotel restaurant hours or details on nearby attractions.