Brittain Resorts installs Datavision Technologies’ business intelligence system suite. The Datavision suite consists of a data warehouse and interfaces to key systems (PMS, owner, payroll and back office). Data from these disparate systems can then be viewed together in one integrated platform via Excel spreadsheets and web based reports.
Since Datavision extracts data from all key systems, it is used by multiple departments across the property. Revenue managers use Datavision to analyze and report on rooms booking pace, market segmentation, Travel Agent business, in room vs. out of room spend, etc. Accounting uses Datavision to streamline their income audit procedures – automatically collect and balance all financial data (rooms, owner, F&B, etc.) and transmit the reconciled results to the back office. All departments can quickly view their payroll key performance indicators compared to budget to manage payroll costs within the department.
"Our team was faced with the dubious task of manually combining data from several different properties," said Matt Eisenberger, area revenue manager at Brittain Resorts Management. "We had reports coming from many different areas. Creating these were not only time consuming but left us open to data entry errors. Now we not only have standard reports that are used industry wide, but we also have reports personalized to the needs of our specific properties."