The Carolina Inn has renewed its partnership with Bulk TV and Internet for free-to-guest DirecTV services. Built in 1924, The Carolina Inn is located on the University of North Carolina campus in Chapel Hill. Bulk TV began its partnership with The Carolina Inn in 2009 with a goal to enhance the guestrooms with superior amenities while maintaining the historical grandeur that makes The Carolina Inn unique. Bulk TV installed a state of the art, custom-engineered headend solution to upgrade the 185 guestrooms at the property to high-definition DirecTV programming.
"Our customer care representative was great to work with, and met my expectations over and over again," said James Doubts, director of engineering for The Carolina Inn. "The biggest reasons that The Carolina Inn wants to continue the relationship with Bulk TV is their customer service and reliable equipment, which we have experienced over the years."
Bulk TV provides complete guest entertainment solutions including hospitality Samsung TVs, RF and IPTV content delivery systems, customizable user interface options and over-the-top streaming applications. Each custom solution receives quality assurance throughout every step of the process from the expert design of the system and seamless installation, to delivery of the service and round-the-clock support.
"The Carolina Inn is known for its historical, southern charm with modern features and amenities," said Ben Sturgess, vice president of sales for Bulk TV. "When we began our partnership in 2009, the property was in need of a reliable television provider to complement the upgrades that were being made in the guestrooms."