CheckMate launches guest engagement platform with travel brands

CheckMate now has availability of its Guest Engagement Platform with several leading travel partners that are now using this growing service, including Expedia, Kayak, Travelocity, Orbitz, TripCase, and Concur.

With the CheckMate platform, travel distributors can strengthen their brand by offering customers a more personal, convenient hotel experience. Travelers can check in online or on their mobile device before they leave home, communicating their preferred room, sharing the time they expect to arrive, and learning when their room will be ready. They can also discover discounted room upgrades and offers, and platform partners receive a commission on this commerce. And, when travelers arrive at CheckMate partner hotels, they benefit from an express check-in experience, eliminating the wait at the front desk.

CheckMate serves as an important, neutral intermediary for mobile and online guest interactions. As a one-stop shop, the platform raises guests' experiences at all hotels, enable distributors to avoid completing one-off integrations with individual hotel chains. Distributors enjoy a share of the revenue created by merchandising in the CheckMate platform, and protections for guest privacy are core to the offering. The CheckMate solution is white-labeled, simple to implement, requires no downloads, and can be easily integrated within a hotel or distributor's native apps.

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