Disney resorts launch online check-in

Guests complete their check-in by unlocking their room, when it is ready, using the MagicBands sent to them prior to their arrival.

Guests staying at Disney resort hotels will be able to use Disney’s online check-in service on the My Disney Experience mobile app, expediting their arrival while providing additional convenience, flexibility and customization of their experience.

Guests are able to start the check-in process up to 60 days before their arrival, and those already in possession of their MagicBands may be able to bypass the need to visit the front desk, giving families the opportunity to begin their vacation as soon as they set foot in Walt Disney World. Guests complete their check-in by unlocking their room, when it is ready, using the MagicBands sent to them prior to their arrival.

With just a few taps of the screen, guests can make room requests, add credit card information and authorize charges, submit an estimated arrival time to help prompt room access, receive a notification when their room is ready and more. Room requests are not guaranteed and guests must provide consent to receive notifications.

Virtual Roundtable

Post COVID-19: The New Guest Experience

Join Hotel Management’s Elaine Simon for our latest roundtable—Post COVID-19: The New Guest Experience. The experts on the panel will share how to inspire guest confidence that hotels are safe and clean and how to win back guest business.

Guests can begin the check-in process at any point up to 60 days prior to their arrival date.

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