Hong Kong-headquartered Dorsett Hospitality International partners with ReviewPro. Dorsett is one of Asia's fastest-growing hotel groups with properties in Asian countries including Malaysia, China, Hong Kong and Singapore, as well as a recently inaugurated property in United Kingdom.
Dorsett International will use ReviewPro's solution to further refine guests' experiences across their portfolio and increase revenue. At the heart of ReviewPro's analytics is the Global Review Index, (GRI) an online reputation score which can benchmark a given hotel, group of hotels or chain, make comparisons between properties, compare results with competitors and track the evolution of a hotel's performance over time. Dorsett Hospitality International will be able to leverage the GRI to improve its online reputation and guest satisfaction at both property and brand level, while benchmarking performance against competitors.