FCS Computer Systems releases its e-Housekeeping V2 with enhancements for executives, supervisors and room attendants. Hotels using e-Housekeeping streamline the cleaning and inspection process for guestrooms and public areas with automated assignments, job dispatch and comprehensive reporting. e-Housekeeping works in conjunction with a special mobile app called m-Housekeeping.
To combat common errors, such as cleaning the wrong room, FCS designed a QR code system that works within m-Housekeeping, requiring room attendants to scan a QR code placed on the back of the guestroom door prior to activating the countdown, room status update, and others for room cleaning. Room attendants also can update turndown status and add additional jobs like carpet cleaning or spring cleaning with credit and time calculations.
This version also gains access to new safety features for housekeeping staff. There is a "Panic Button" within m-Housekeeping, allowing staff to trigger alerts via SMS, ad-hoc messaging, direct call, job dispatch and alarm sounds from their mobile device in the event of an emergency situation.
Other standard features that set the FCS solution apart from others on the market include time allotments per room based on size, time of day and end of stay; priority adjustment based on guest VIP-status; and built in guidelines with photos to help clearly explain hotel standards for tasks like bed corners or amenities placement.