FCS Gateway now integrated with Toshiba Strata CIX

FCS Computer Systems has integrated its Gateway solution with Toshiba Singapore Pte Ltd., Unified Communication Systems' Strata CIX Unified Communication Systems.

FCS' Gateway solution offers interfaces with the hotel property management system and PABX systems, and interfaces to all other FCS systems. A solution for hotels that do not require complex billing and voice systems, key components of the FCS Gateway solution include real-time room status updates to the PMS, billing capability for voice calls, minibar posting, a voice messaging system that can be individually personalized by guests, and a series of both standard and customizable reporting options.

Toshiba's Strata CIX systems provide converged solutions for small- to medium-sized businesses that want a mix of IP, digital and analog endpoint devices connected to their systems, combined with IP telephony and unified communications applications. Strata CIX systems are compatible with collaboration tools and customer relationship management tools, as well as call center solutions.

 

Suggested Articles

Sarah Searls entered the newly created position after 10 years with the company, including most recently as VP of digital commerce.

Hotels have been quick to adopt Internet of Things technology, according to the "2019 Internet of Things" survey from PwC.

The platform update makes it easy for hoteliers to create personalized marketing campaigns with in-app mobile and campaign-building features.