FCS Computer Systems integrates its FCS Unicorn call accounting and interface gateway solution with CosmoPMS, a SaaS-based property management platform designed for smaller properties. As a solution that provides these hoteliers with the tools needed to streamline operations such as guest reservations, rate pricing and room availability, CosmoPMS' compatibility with FCS Unicorn now further ensures the ability to attain full operational efficiency via seamless communication and management of backend systems and services.
This new feature not only offers instant connectivity and integration with FCS' full line of operations enhancing solutions, but also provides streamlined and centralized access to data from a host of third party platforms.
With its recent launch meant to finally address the industry's virtual non-existence of PMS platforms that cater to properties outside of hospitality's large scale and high end segments, CosmoPMS' new integration represents a continuation of the solution's mission to provide underserved hoteliers with the same high level of efficiency across their operations.
Now capable of directly communicating with a host of third party property systems such as PABX, guest internet and keycard issuing platforms, CosmoPMS' integration with Unicorn ensures that all data can be seamlessly accessed and stored within one solution for enhanced productivity and quality in service. This functionality provides several advantages once out of reach for small scale hoteliers, including the ability to automatically charge guests for using a property's Wi-Fi services or when consuming guestroom minibar items.
The integration also equips CosmoPMS with the ability to share data such as guest check in/out status or room occupation status with third party platforms, ensuring all departments remain updated with the latest information necessary to maintain high service level standards. As a result of relying on just one platform for the flow of information, hoteliers can additionally benefit from simplified support services, as only FCS needs to be contacted should any sort of issue arise.
For smaller hoteliers desiring the ultimate in efficiency, cost reduction and guest satisfaction, Unicorn's integration with CosmoPMS can also provide properties with a direct line of communication to FCS' full array of operations streamlining solutions. Platforms such as FCS e-Connect, e-Housekeeping, e-Laundry, e-Recovery, e-Engineering and e-Concierge, each renowned for their respective abilities to automate and track guest requests, room attendant assignments and laundry operations, can now all work together to provide hoteliers with a comprehensive property-wide view of all activities, sources of revenue and costs.