FCS Computer Systems (FCS) has partnered with ECnex, a leading Internet connectivity provider for hotels throughout Latin America and the Caribbean. Via the new association, properties throughout the region will now gain access to the industry’s most advanced operational and guest satisfaction enhancing solutions.
As an organization with more than 100 clients in countries such as Mexico, Argentina, Chile and Peru, ECnex has provided high-speed connectivity solutions since first being formed in 1996. Wishing to provide customers with additional services and value, ECnex will serve to distribute the complete suite of FCS services that, if purchased together, form the FCS Rainbow Solution: the ultimate software suite for hotel properties and chains.
The range of FCS solutions now offered to ECnex clients includes innovative platforms such as e-Connect, an automated guest service request and interdepartmental work order dispatch system; and e-Housekeeping, a unique property-hosted solution that is specifically designed to streamline the entire staff room assignment and management process, including cleaning, maintenance, laundry, and inventory control.