German hotel selects Infor Hospitality Management

The Hotel Am Triller in Saarbrücken, Germany, will deploy the Infor Hospitality Management Solution in the Amazon Web Services cloud. By moving its IT infrastructure to the cloud, the owner-managed hotel is reacting to the current digitalization trend in the hospitality industry.

Through the new technology, the 110-room hotel will be able to check guests in and out via their smartphones or tablets. Guests also will be able to book services online, reducing direct contact and facilitating social distancing.

Infor HMS was developed as a management system for hotels, with cloud technology providing inherent flexibility and scalability. Infor HMS is designed to link all aspects of a business, giving managers full insight into current growth and potential for improvement. Users can see a guest's entire sales history in Infor HMS at any time and can personalize their stay with individual arrangements.
 
"Fortunately, the COVID-19 pandemic was not a decisive factor for us when we chose HMS," said Björn Gehl-Bumb, owner and managing director of Hotel Am Triller. "Rather, we wanted to prepare ourselves for the future with the help of a cloud-based solution. Especially for us as a small business, it is important to always be up-to-date to be able to offer our guests the best possible stay. And since we have been working successfully with Infor for several years, it was not a difficult decision for us to choose Infor HMS.”
 
"The example of Hotel Am Triller shows that our cloud-based solutions are not only suitable for global corporations but are scalable for any size of company," said Jens Böcker, Infor sales director DACH & Central and Eastern Europe for hospitality. "Especially in these times, the hospitality industry needs to adapt to new circumstances. Infor HMS offers an optimal basis for this."
 

Infor serves more than 20,000 hotel customers. The company focuses on three areas: property-management systems from the front office to the back office, revenue-management systems, and sales and catering. Depending on requirements, the Infor solutions can be used in the cloud or on-premises.