GrandLife Hotels selects Revinate as marketing partner

The Roxy Hotel is one of the GrandLife hotels that is focused on personalizing the guest experience. Photo credit: Revinate

GrandLife Hotels selected Revinate to manage marketing communications, online reputation and post-stay surveys for Soho Grand and The Roxy Hotel, both located in downtown Manhattan.

With the adoption of Revinate’s suite of hotel technology solutions, Revinate marketing and guest feedback, GrandLife is focused on personalizing the guest experience to increase direct bookings, guest loyalty and satisfaction.

“Our hotels strive to offer the highest level of personalized guest services,” GrandLife President and COO Tony Fant said in a statement. “We chose Revinate because we wanted to manage reviews, post-stay surveys, email marketing and our expansive database all in one platform, which integrates well with our property-management system.”

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