GrandLife Hotels selects Revinate as marketing partner

The Roxy Hotel is one of the GrandLife hotels that is focused on personalizing the guest experience. Photo credit: Revinate

GrandLife Hotels selected Revinate to manage marketing communications, online reputation and post-stay surveys for Soho Grand and The Roxy Hotel, both located in downtown Manhattan.

With the adoption of Revinate’s suite of hotel technology solutions, Revinate marketing and guest feedback, GrandLife is focused on personalizing the guest experience to increase direct bookings, guest loyalty and satisfaction.

“Our hotels strive to offer the highest level of personalized guest services,” GrandLife President and COO Tony Fant said in a statement. “We chose Revinate because we wanted to manage reviews, post-stay surveys, email marketing and our expansive database all in one platform, which integrates well with our property-management system.”

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Hotel Optimization Part 3 | January 27, 2021

With 2020 behind us and widespread vaccine distribution on the horizon, the second half of the new year is looking up, but for Q1 (and most likely well into Q2) we’re very much still in the thick of what has undeniably been the lowest point of the pandemic. What can you be doing now to power through and set yourself up for a prosperous 2021 and beyond? Join us at Part 3 of Hotel Optimization – A Virtual Event on January 27 from 10am – 1:05pm ET for expert panels focused on getting you back to profitability.