Guestware releases new features in GEM system

Guestware released new features on its cloud software solution. Building on over 20 years of technology, the latest version expands the Welcome Intelligences algorithms empowering hotel staff to personalize guest's experiences.

Highlights include reoccurring automatic guest request fulfillment, multi-incident guest request entry, reservation event triggered dispatch, and much more. The latest release adds more automation so hotel staff can focus on serving their guests.that

Guestware provides hotels with a cloud-based, guest response, facilities maintenance, and customer-relationship-management solution to help maintain a flawless facility and deliver exceptional guest service. Guestware's management tools empower the hotel service team to deliver on each guest's individual needs and requests resulting in outstanding guest satisfaction. With Guestware's easy implementation and flexible deployment options, hotels are up and running with the industry's top GEM software in no time.

Virtual Roundtable

Post COVID-19: The New Guest Experience

Join Hotel Management’s Elaine Simon for our latest roundtable—Post COVID-19: The New Guest Experience. The experts on the panel will share how to inspire guest confidence that hotels are safe and clean and how to win back guest business.

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