Guestware releases new features in GEM system

Guestware released new features on its cloud software solution. Building on over 20 years of technology, the latest version expands the Welcome Intelligences algorithms empowering hotel staff to personalize guest's experiences.

Highlights include reoccurring automatic guest request fulfillment, multi-incident guest request entry, reservation event triggered dispatch, and much more. The latest release adds more automation so hotel staff can focus on serving their guests.that

Guestware provides hotels with a cloud-based, guest response, facilities maintenance, and customer-relationship-management solution to help maintain a flawless facility and deliver exceptional guest service. Guestware's management tools empower the hotel service team to deliver on each guest's individual needs and requests resulting in outstanding guest satisfaction. With Guestware's easy implementation and flexible deployment options, hotels are up and running with the industry's top GEM software in no time.

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HOTEL OPTIMIZATION PART 2 | Now Available On-Demand

Survival in these times is highly dependent on a hotel's ability to quickly adapt and pivot their business to meet the current needs of travelers and the surrounding community. Join us for Optimization Part 2 – a FREE virtual event – as we bring together top players in the industry to discuss alternative uses when occupancy is down, ways to boost F&B revenue, how to help your staff adjust to new challenges and more, in a series of panels focused on how you can regain profitability during this crisis.


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