Hotel Des Trois Couronnes, Vevey, Switzerland, has adopted the Alice suite, a SaaS solution that completely connects the guest to the hotel, and connects all service departments within a hotel.
Alice now drives guest engagement as well as back of the house efficiencies for the hotel, helping it respond to guest requests more efficiently, generate ROI from ancillary services, build more positive guest reviews, and achieve cost savings at the same time.
Hotel Des Trois is the first European Leading Hotel of the World to use the Alice suite, which it discovered at a seminar on technology innovation and the hotel industry at Leading's headquarters in Manhattan earlier this summer.
"We are happy to announce our partnership with ALICE, which brings a complete service platform for our guests, tailored to our property's specific needs," said Jay Gauer, GM at Hotel Des Trois Couronnes.
Alice is available as a standalone solution, and is also fully integratable with PMS, POS, and all other third-party management systems.