Hotel Des Trois Couronnes installs Alice suite

Hotel Des Trois Couronnes

Hotel Des Trois Couronnes, Vevey, Switzerland, has adopted the Alice suite, a SaaS solution that completely connects the guest to the hotel, and connects all service departments within a hotel.

Alice now drives guest engagement as well as back of the house efficiencies for the hotel, helping it respond to guest requests more efficiently, generate ROI from ancillary services, build more positive guest reviews, and achieve cost savings at the same time.

Hotel Des Trois is the first European Leading Hotel of the World to use the Alice suite, which it discovered at a seminar on technology innovation and the hotel industry at Leading's headquarters in Manhattan earlier this summer.

Virtual Roundtable

Post COVID-19: The New Guest Experience

Join Hotel Management’s Elaine Simon for our latest roundtable—Post COVID-19: The New Guest Experience. The experts on the panel will share how to inspire guest confidence that hotels are safe and clean and how to win back guest business.

"We are happy to announce our partnership with ALICE, which brings a complete service platform for our guests, tailored to our property's specific needs," said Jay Gauer, GM at Hotel Des Trois Couronnes.

Alice is available as a standalone solution, and is also fully integratable with PMS, POS, and all other third-party management systems.

Suggested Articles

The platform’s new dine-in features provide restaurant patrons safe and secure contactless tableside ordering and payments functionality.

If 2020 has taught us anything it is that we need to be adaptable and we need to deliver according to our guests’ changing needs.

The panic button provides real-time location information to keep hotel employees safe.