Hotel Zeppelin installs Alice operations platform

Hotel Zeppelin

The new Hotel Zeppelin San Francisco installs Alice as its preferred hotel operations platform. The software provides seamless integration with back of house systems and operations.

Operated by Viceroy Hotel Group, Hotel Zeppelin reflects San Francisco's rebellious counter-culture personality while offering state-of-the-art amenities and a premier hospitality experience.

The Alice staff solution streamlines staff communication and coordination, with a highly customizable interface that understands the unique needs and preferences of every staff member and team. Hotel Zeppelin adopted Alice upon opening in March, largely attributed to the proven success reported by their sister property, Hotel Zetta San Francisco, as a user-friendly, mobile staff solution.

"I love the simplicity of it," said Antonio Flores, Hotel Zeppelin's GM. "[As compared with other systems I have previously used] it's quicker and more user friendly. Alice makes it easy to communicate across the diverse languages and cultures of my hotel staff. My staff really appreciates its flexibility and customization and the fact it brings all of our departments together so nothing falls through the cracks or gets lost in translation."