Hyatt Hotels Corp. is the latest hotel chain to suffer a cyber-security attack. Hyatt detected malware on the computers that run its payment-processing systems at locations it manages.
The hotel chain did not provide additional details on the breach, including the number of customers that might have been affected, but it appears from the alert to customers that hackers may have obtained critical credit card information.
Hyatt is the latest hotel, including Hilton Worldwide, Mandarin Oriental, Trump Hotels and Starwood Hotels & Resorts Worldwide, that were affected by hacker attacks. The hotel group said Wednesday it had recently identified malware on the computers and launched an investigation and hired leading third-party cybersecurity experts as soon as it discovered the activity.
Hyatt didn’t say how many of its locations were affected, how exactly customer data might be compromised, nor how many customers may be impacted. It did say, though, that it has created a dedicated webpage where it will post updates from the investigation: hyatt.com/protectingourcustomers, reports Tech Crunch.
Hyatt said it had taken measures to "strengthen" the security of its systems and customers could feel safe to use payment cards in Hyatt hotels worldwide. The hotel chain had 627 properties in 52 countries at the end of September, ComputerWorld reports. It asked its customers to report any unauthorized charges to their card issuer immediately.