Hyatt to leverage mobile health passport

Meeting attendees who satisfy a meeting’s requirements will be able to use the app to display a green checkmark for entry into the meeting or event. Photo credit: Getty Images (Woman on smartphone)

Hyatt Hotels Corp. is exploring VeriFly + Stay, a mobile health passport for the hospitality industry using the VeriFly app that provides verification of COVID-19 credentials and travel guidelines. The mobile app can help meeting attendees and colleagues directly receive and present COVID-19 test results.
 
“Since the onset of the pandemic, we have believed that accessibility to testing and resources would play a critical role in the travel industry’s recovery,” said Frank Lavey, SVP of global operations for Hyatt. “Collaborating with Daon, a leader in identity assurance, to test VeriFly + Stay for colleagues and meeting attendees furthers our commitment to our guests’ and colleagues’ well-being and represents an important step in providing peace of mind to meeting attendees before, during and after an event.”

Click here for all of Hotel Management's COVID-19 coverage

As part of its exploration efforts into the passport, Hyatt will work closely with meeting planners to identify criteria for meeting attendees, which could include presenting a recent negative COVID-19 test. The criteria can then be communicated to attendees in the VeriFly mobile app prior to arrival so they can fulfill their requirements and complete all necessary forms. Meeting attendees who satisfy a meeting’s requirements will be able to use the app to display a green checkmark for entry into the meeting or event. Daon will not send any personal or individual information to Hyatt or a Hyatt hotel; Hyatt will only receive aggregated and anonymized data from Daon.

“Throughout the pandemic we have stayed close to our customers to understand what’s most important to them and focus on solutions that meet their needs,” said Steve Enselein, Hyatt's SVP of events, Hyatt. “In listening to our customers, we know attendee safety and wellbeing remain top priorities for meeting planners, and we look forward to exploring VeriFly + Stay with meeting planners to provide a new resource that assists with event execution.”