Bulk TV & Internet recently completed an IPTV installation in 2,019 guestrooms at the Hyatt Regency Chicago. The system embraces the future of guestroom entertainment services through a combination of IP delivered DirecTV channels and embedded applications featured on Samsung's smart UHD TV platform.
The project at Hyatt Regency Chicago brought together an Ethernet infrastructure enabled for IPTV delivery to each guest television, all of which now receive 60 HD channels with a wide range of movie and sports channels. In addition to an improved, full HD channel lineup, the property also upgraded to a new custom-engineered headend system.
"Our top guest service opportunity prior to the Bulk TV installation was our television services,” said Paul Daly, general manager for Hyatt Regency Chicago. “By upgrading our televisions and services utilizing an Ethernet backbone, our guests now enjoy superior HD TV viewing. We wanted a platform that was ready for the future of guest television – with OTT today and 4K ready for tomorrow."
Bulk TV has installed leading-edge HD solutions in thousands of hotels, including a compact, energy-efficient headend system that is IP capable. Bulk TV is an approved television provider with Hyatt providing HD free-to-guest services to all Hyatt brands.