Genpact plans to expand its finance and accounting relationship with Hyatt to update Hyatt’s financial operations in Europe, Africa, Middle East and Asia. As part of the multi-year engagement, Genpact will globalize its business model for Hyatt’s finance and accounting organization that centralizes and standardizes processes for procure-to-pay, record-to-report and order-to-cash operations.
This expanded model will help to scale Hyatt’s finance operations by improving productivity. The contract expansion builds on a relationship that began in 2008 when the two companies worked together to drive F&A transformation at Hyatt’s North American properties.
“Our expanded work with Genpact underscores the benefits we’ve realized in our North America hotel F&A operations, and we look forward to similar success in other regions,” said Patrick Grismer, CFO of Hyatt Hotels Corp. “Genpact’s deep domain experience in F&A, coupled with its digital solutions and process expertise, continues to help Hyatt increase the value delivered by the finance function.”