Intelity has teamed up with SkyTouch, allowing properties to use the Intelity and SkyTouch technologies in tandem through the SkyTouch/Connect integration platform. SkyTouch’s cloud-based property-management system is accessible via mobile devices and is capable of managing properties of all sizes. The cloud-to-cloud integration between the SkyTouch PMS and the Intelity platform gives staff access to a comprehensive set of management tools that work in combination to provide an exceptional guest experience.
“Integrating with Intelity using the SkyTouch/Connect technology will provide our customers’ staff with a simple and seamless management solution that elevates guest experience,” SkyTouch CEO Todd Davis said in a statement.
The Intelity Staff back-office platform seamlessly connects to the SkyTouch PMS, providing staff with updates to guest information and reservation status, as well as real-time updates regarding check-in/out and room changes.
Intelity Staff also features a comprehensive ticketing system that allows operations teams to better organize and manage daily tasks, work orders and service recovery. Because both platforms are available through a multitude of devices, including mobile, management and operations teams on property can be completely mobile while still tracking and managing all staff and guest activities.