Intelity has partnered with payment provider MyCheck to allow guests to have the “Uber-type experience” of paying digitally with a single click. MyCheck’s interface, when integrated with an Intelity-powered mobile app, allows guests to process a broad array of payment types with their mobile device.
“Studies have shown that even a five-minute wait at the front desk can cause guest satisfaction to drop to 50 percent, and 73 percent of guests would prefer to skip the front desk entirely,” Intelity CEO Robert Stevenson said in a statement. “MyCheck has a great mobile payment platform, specifically tailored to hospitality, that provides guests with a secure and fast digital experience.”
Incorporating MyCheck’s digital payment options into Intelity’s mobile check-in features will give hoteliers the ability to offer their guests the option to bypass the front desk. This integration allows hoteliers to provide their guests with access to the digital-first experience they are accustomed to in other sectors of the travel industry, which further elevates guests’ experience on property. These expanded mobile check-in features will be available to Intelity customers later in 2019.
The MyCheck interface allows payment information to be stored and processed so that guests can pay for their stay in a single click. In addition to traditional credit payments, MyCheck accepts numerous other payment types, including Apple Pay, Google Pay, Amazon Pay, WeChat pay, Visa Pay and Masterpass.