Interstate Hotels & Resorts transforms information technology

Interstate Hotels & Resorts, a U.S.-based global hotel management company, is deploying company-wide information technology innovations. The company migrated to a cloud-based operating platform and improved the functionality of its proprietary business intelligence platform, IHR1, by launching an easily accessible mobile site giving owners the ability to monitor results and hotel performance 24/7 in real time.

Partnering with suppliers to provide infrastructure for end users and hotel owners, Interstate recently migrated its information technology systems to a cloud-based operating platform. To improve productivity and capabilities for executives, management teams and hotels, Interstate's infrastructure was transformed to a state of the art system, leveraging dual data centers to provide disaster recovery and business continuity. The use of virtualized technology to operate the cloud platform allows Interstate to quickly scale, supporting increased demand for computing resources in an efficient and cost-effective manner.

Interstate newly launched platform, Interstate Intelligence, is the capitalization of the company's 50 years of experience managing more than 380 hotels across multiple tiers and brands. The company's unrivaled technology leadership, Interstate Insights, encompasses the flagship business intelligence program, IHR1.


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The culmination of the company's scale converted into a dedicated dashboard per owner, IHR1 uses extensive, unmatched market insight, providing top performance metrics including financials, revenue management, results from comparable hotels and areas of improvement. All findings are translated into daily reports to keep every department moving toward aligned goals, maximizing owner profitability. Recently, Interstate launched its newest advancement for the platform, the IHR1 mobile app for iPhone and iPad, extending owner access to real-time information through smartphones and tablets.