Located in the heart of Charlotte, N.C.,’s Uptown district, The Ivey’s Hotel will implement KEYPR’s hospitality platform. Through the platform, guests and staff of The Ivey’s will have access to a custom mobile app, in-room tablets, and KEYPR’s Guest Experience Management system, which will improve operational efficiency and drive new revenue opportunities.
“Our property distinguishes itself from other hotels in Charlotte for its historic ties to the city, custom-made art deco and Parisian-inspired flourishes,” GM Morgan Diep said in a statement. “KEYPR’s features will allow us to add another level of sophistication to our guests’ stays, all while maintaining the ambiance of visiting The Ivey’s.”
The rollout of the KEYPR platform includes deploying in-room tablets, GEMS, mobile check-in and keyless entry. Guests will be able to expedite check-in and check-out via the mobile app, and use their mobile devices to enter the property’s amenities without a key, thus modernizing one of Charlotte’s most elegant and esteemed properties.
The Ivey’s Hotel has cemented itself as the ultimate luxury boutique experience in Charlotte by blending Parisian glamour with contemporary touches. The since-converted 1920s department store boasts 42 stylishly appointed rooms and suites, where the only thing they have in common is resting on 400-year old French oak floors.