J House Greenwich installs Intelity and Crestron Electronics’ integrated room automation solution. It is the first installation of the solution and will be followed with several other North American properties by end of year.
Intelity’s ICE guest services platform coupled with Crestron’s enterprise control and management system will allow J House Greenwich to provide guests with the ability to control room temperature, lighting, drapes and the alarm clock using an iPad or Android tablet. The combination of these comprehensive systems also enables central management of guest services and building systems, in addition to opening new channels for revenue and streamlining operations.
Using the ICE Bedside software on an in-room tablet, guests can find hotel information and place requests for a variety of services, such as housekeeping or room service delivery. The benefits extend beyond just the guest-facing features. Automatically included is the ICE Control System, a management system that allows staff to easily update content and track usage of the application. A built-in ticketing system notifies managers of new guest requests via desktop or mobile devices and also allows the requests to be assigned to specific departments. Staff can also message guests with important information or marketing promotions.
Crestron’s fully integrated hospitality solutions integrate lighting and shade control, audio/video distribution, environmental system control, asset management, room scheduling, security and more, across an entire property. Crestron Green Light™ technology delivers breakthrough environmental control, substantially reducing energy usage and utility costs. RoomView™ enterprise management software allows managers to centrally monitor, manage and control all technology in guest rooms, ballrooms and meeting rooms, guest services, restaurants, bars and nightclubs, Fitness & Spa, retail shops, pools and courtyards. Additionally, Crestron enterprise control and management systems and ICE integrate seamlessly with the hotel’s property management system to enable full automation, monitoring and management of all technology.