Jefferson Hotel and Keswick Hall reduce PCI scope

The Jefferson Hotel and Keswick Hall, properties owned by the Riverstone Group, both use Sertifi, an integrated eSignature and payment solution, to decrease PCI liability and risk by allowing guests to sign agreements electronically and securely pay online.

The Jefferson Hotel and Keswick Hall and Golf Club addressed the credit card data breach issue head-on in June of 2014 by implementing Sertifi. With Sertifi, the properties adhere to PCI Security Standards when collecting all guest credit card payments and automate core business processes. Sertifi helped the properties abolish sluggish paper-based processes within several groups including sales and catering, reservations, front desk and the retail shop.

"Our third party PCI auditors love the new process of allowing guests to sign and pay electronically,” said Walter Zalewski, IT manager of The Jefferson Hotel.

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Hotel Optimization Part 3 | Available On Demand

With 2020 behind us and widespread vaccine distribution on the horizon, the second half of the new year is looking up, but for Q1 (and most likely well into Q2) we’re very much still in the thick of what has undeniably been the lowest point of the pandemic. What can you be doing now to power through and set yourself up for a prosperous 2021 and beyond? Join us at Part 3 of Hotel Optimization – A Virtual Event, now available on demand, for expert panels focused on getting you back to profitability.