Jefferson Hotel and Keswick Hall reduce PCI scope

The Jefferson Hotel and Keswick Hall, properties owned by the Riverstone Group, both use Sertifi, an integrated eSignature and payment solution, to decrease PCI liability and risk by allowing guests to sign agreements electronically and securely pay online.

The Jefferson Hotel and Keswick Hall and Golf Club addressed the credit card data breach issue head-on in June of 2014 by implementing Sertifi. With Sertifi, the properties adhere to PCI Security Standards when collecting all guest credit card payments and automate core business processes. Sertifi helped the properties abolish sluggish paper-based processes within several groups including sales and catering, reservations, front desk and the retail shop.

"Our third party PCI auditors love the new process of allowing guests to sign and pay electronically,” said Walter Zalewski, IT manager of The Jefferson Hotel.

Virtual Roundtable

Post COVID-19: The New Guest Experience

Join Hotel Management’s Elaine Simon for our latest roundtable—Post COVID-19: The New Guest Experience. The experts on the panel will share how to inspire guest confidence that hotels are safe and clean and how to win back guest business.

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