JW Marriott Austin Downtown installs RoamBoost

The JW Marriott Austin downtown hotel installed RoamBoost prior to its opening in February to address cellular signal strength issues. The hotel is the largest JW Marriott in the Americas and the second largest in the world with 1,012 guestrooms. Property owner and manager White Lodging began noticing that as construction progressed, cell signals on the upper floors weakened. Although White Lodging had an initial agreement with a carrier to correct the problem, they found themselves having to go in a different direction since the doors were scheduled to open in just four months.
RoamBOOST is a Distributed Antenna System that uses a network of neutral host antennas strategically placed inside a hotel (in corridors, common areas, meeting spaces, etc.) to address signal strength issues. The system proactively removes obstacles that could potentially interfere with mobile calls or data transactions. The system works by taking an existing mobile signal and amplifying it throughout problem areas of a hotel. In the case of the JW Marriott Austin Downtown, RoamBoost continuously transmits superior cell signal strength across 1.2 million square feet.
"Based on past history with sites of this magnitude, we recognized early on that we would have problems with appropriate cellular voice and data coverage at the Austin property," White Lodging Vice President of IT Ken Barnes said. "Results from our site survey validated that something needed to be done to boost the cell signal throughout the property, but with construction progressing quickly, we had little time to waste to find a solution."
Typically a DAS installation of this magnitude would require at least a 30-day planning period with 60-90 days to schedule the installation. The RoamBoost team was given a window of 45 days to complete the entire project, which consisted of installing 516 antenna locations across all 35 floors and multi-level below ground parking deck.