KEYPR has upgraded its platform to include a variety of new features and major enhancements to existing features. The new platform will generally enhance connectivity across the KEYPR ecosystem and simplifies integrations with other technology and content providers, such as iHeartMedia, which, along with dozens of others, already have apps available on the KEYPR platform.
“The new platform dramatically increases our existing lead in hospitality guest technology by enabling the rapid development and deployment of new features, integrations and interfaces based on the needs and requirements of our customers,” VP of product Nandan Kalle said in a statement. “We have invested significant time working with our customers to create a platform optimized for their needs.”
Hotel management, staff and their guests will experience significant improvements including ease of use across all touchpoints, as well as, consistent feature updates and enhancements. For example, the guest app experience includes overall improvements to dining and service requests functionality. Staff-facing features include enhanced work order escalations, service request targeting and common area tablets to support events and cross-property services.
KEYPR’s new platform release also offers more customization options across all of the platform touchpoints including the guest app, in-room tablets, keyless entry and the integrated dashboard (GEMS), and paves the way for additional touchpoints for guests and staff. On the back end, KEYPR engineers will be able to roll out features in a faster, more efficient way.