Maestro launches eLearning online training

NORTHWIND-Maestro released a new eLearning tool that boosts staff productivity with online tutorials, documentation, and streaming videos for mastery of all Maestro Property Management modules. Maestro eLearning includes a management dashboard that allows supervisors to design eLearning agendas for any module and track staff progress.

"We began development of our eLearning system in 2013 to create a central online resource to help users gain system knowledge and confidence to make them more confident and productive," said Warren Dehan, president of NORTHWIND-Maestro PMS. "On our new eLearning site, clients and their staff can quickly hone system skills for all Maestro products. Users can access current documentation, quick reference functionality answers, and Maestro education videos formatted for desktop and mobile devices. Our eLearning system is valuable for all types of property operations from resorts to boutiques." For eLearning, staff log in to take tutorials and stream video, including sample reports, practice exercises, and quizzes. Documents are available in PDF format for saving and printing. New users can watch an online demo and view sample courses of what the system offers.

eLearning includes a dedicated executive management overview section with a focus on the power of Maestro integration and guest-centric services. Content is always available to auto-stream from the Maestro website. Nothing is resident on users' PCs. Users can stop/start/rewind tutorials as their schedules permit--no need to set aside dedicated training time.

Virtual Roundtable

Post COVID-19: The New Guest Experience

Join Hotel Management’s Elaine Simon for our latest roundtable—Post COVID-19: The New Guest Experience. The experts on the panel will share how to inspire guest confidence that hotels are safe and clean and how to win back guest business.

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