Maestro, Revinate Marketing now integrate

Maestro PMS now interfaces with Revinate, the software as a service (SaaS) company. The Maestro API integration enables hotel operators to use an easy-to-use guest engagement platform that can be set up in a matter of hours. The API expedites customer relationship management system integration and on-boarding processes for personalized guest communication.

The Revinate Marketing integration lets Maestro users send automated guest communications via email and SMS throughout the guest stay. These include communications such as pre-stay welcome emails, targeted offers while guests are on-property, and post-stay guest satisfaction surveys immediately after departure. Revinate is one of the only marketing automation platforms that caters exclusively to hoteliers, driving an average 10 times return on marketing campaigns.

Makena Beach & Golf Resort in Maui, Hawaii is one Maestro property that adopted Revinate Marketing at the end of 2014. After a seamless integration, the Maestro PMS continues to send real time reservation data to Revinate to create guest profiles.

Virtual Event

Hotel Optimization Part 3 | January 27, 2021

With 2020 behind us and widespread vaccine distribution on the horizon, the second half of the new year is looking up, but for Q1 (and most likely well into Q2) we’re very much still in the thick of what has undeniably been the lowest point of the pandemic. What can you be doing now to power through and set yourself up for a prosperous 2021 and beyond? Join us at Part 3 of Hotel Optimization – A Virtual Event on January 27 from 10am – 1:05pm ET for expert panels focused on getting you back to profitability.

“With Revinate, our guest reservations turn into visual profiles with spend history,” said Declan McCarthy, General Manager at Makena. “I can identify my loyal guests and even know their interests before they arrive on property. Beyond just knowing about our guests, we can send targeted emails and track their results. Our Labor Day offer was one of our strongest campaigns, attracting over $135,000 in reservations.”