Marriott adopts IBM cloud technology

Marriott is adopting IBM Cloud technology and IBM will provide enhanced IT operations to help Marriott offer faster digital services to web-savvy guests for its more than 4,000 properties across the globe.

Marriott will migrate a significant portion of its core IT systems and applications to IBM's open cloud platform over the next few years. The SoftLayer infrastructure-as-a-service provides for a flexible, scalable platform, which minimizes the need for on-site IT support and upgrades. The IBM cloud solution will also enable faster deployment of new Marriott digital capabilities. 

IBM will also provide Managed DevOps Services to enable the development of "born on the cloud" capabilities using the cloud solution. Further, Marriott will be deploying IBM analytics software as a service called Big Insights.

FREE HOTEL MANAGEMENT NEWSLETTER

Like this story? Subscribe to Technology!

Hospitality professionals turn to Technology as their go-to news source for the latest technology products and trends. Sign up today to get news and updates on security systems, in-room entertainment, and more delivered to your inbox and read on the go.

"Marriott continually transforms its technology to ensure we provide a seamless and enjoyable experience for guests throughout their entire stay," said Bruce Hoffmeister, Global Chief Information Officer, Marriott International. "IBM Cloud provides the analytics to see early-stage data patterns and the scale and flexibility to enable timely, innovative new services that will meet guests' expectations in a predominantly digital world."

Suggested Articles

The new enhancement allows Hilton guests to stream music, local radio stations and podcasts from their Connected Room.

Extra rewards guests for reviewing complimentary amenities and provides useful consumer data at low cost to properties and product makers. 

Hotels that use SiteMinder and meet HotelSwaps’ membership criteria can trade their unsold rooms with other hotels using HotelCoins.