Marriott International to deploy new unified communications hospitality solution

Marriott International Inc. has signed a multi-year agreement to deploy Verizon Hospitality Communications Express, to help provide a convenient and state of the art experience to its hotel guests and employees. Marriott is the first in the hospitality industry to deploy Verizon's new Unified Communications business solution designed specifically to meet the demands of the industry. Under the terms of the agreement, Verizon will become a strategic technology provider.

Marriott properties will have a fully managed cloud-hosted enterprise voice solution that reduces the need for onsite hardware and IT support; offers an easy replacement for aging PBX systems; seamless integration with hotel property management systems (PMS software); feature-rich UC functionality; low capital-outlay costs; and Verizon 4G LTE wireless failover for business continuity.

"Verizon's innovative cloud technology solutions, world-class network quality and expansive global capabilities make them an ideally suited business partner as we continually strive to reduce costs and improve efficiencies by moving our technology to the cloud,” said Steve Bearden, director of IT for voice, mobility and unified communications for Marriott International.

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Hotel Optimization Part 3 | January 27, 2021

With 2020 behind us and widespread vaccine distribution on the horizon, the second half of the new year is looking up, but for Q1 (and most likely well into Q2) we’re very much still in the thick of what has undeniably been the lowest point of the pandemic. What can you be doing now to power through and set yourself up for a prosperous 2021 and beyond? Join us at Part 3 of Hotel Optimization – A Virtual Event on January 27 from 10am – 1:05pm ET for expert panels focused on getting you back to profitability.