MediaConcepts introduces the Priscilla mobile app

Priscilla mobile app

The intuitive mobile app increases guest interaction and on-property spend through the guest’s own mobile device. The app includes pre-arrival check-in, to ordering room service, requesting for items from housekeeping, opening room door, and even controlling room lights, climate and entertainment.

More than just guest convenience, Priscilla offers powerful insights that can help hotels personalize and provide relevant content that translate into higher revenue and increased loyalty. The in-built workflow facilitates the management and assignment of tasks to available staff, and the accompanying staff app notifies them.

Department heads and management staff can track feedback and response times of each guest request through the web-based admin console, allowing them to respond as appropriate either in person, or through the app.

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The integration aims to provide hoteliers with seamless and complete visibility over group, catering and event sales performance activity.

The Kalibri Labs database contains daily transaction data sourced directly from almost 35,000 hotels in the U.S.

Hilton will continue to recommend Demand360, Rate360 and Agency360 for use in its properties and encourage adoption across the its portfolio.