MyCheck has partnered with digital mapping and customer-engagement strategy specialist Lokion to enable travelers to select the hotel rooms they prefer during the online or mobile booking process. Properties equipped with MyHotel from MyCheck can now add Aegir Maps from Lokion to enable pick-your-own-room functionality, as well as wayfinding throughout the hotel. Room selection via digital mapping is accessible through multiple devices and platforms when using MyHotel with Aegir Maps.
MyHotel facilitates a digital check-in/-out stay experience. The system enables guests to check in, choose rooms via Aegir Maps, request upgrades, receive room status alerts, view their folio, pay using mobile wallet, and check out using their laptops, tablets or smartphones. Hoteliers manage this by adding a mobile widget to their existing website, mobile web and/or app. Lokion is the technology partner behind the Hilton Worldwide Digital check-in with room selection programt.
"Travelers who enjoy selecting their own airline seats while booking flights will likely choose hotels that allow them to hand-pick their rooms vs. those that don't," said Cyndi Shepley, MyCheck VP of sales. "Rather than missing out on a room facing the ocean or overlooking the pool because the guest had to wait in line to check at the front desk, people can select the exact room they want long before their travel journey begins. Why risk getting a room next to the elevator or above the noisy ballroom or parking garage?"
MyCheck CEO Tal Nathanel said that in addition to facilitating room selection, MyHotel with Aegir Maps is equipped with wayfinding functionality. "This integrated system will show guests how to find their rooms, an event, retail outlets and outdoor facilities with just a touch," Nathanel said. "In the future, we plan to leverage the Aegir geolocation technology to add mobile key integration and other functionality to MyHotel."