Nemacolin Woodlands Resort deploys new hospitality management and point of sale systems

Nemacolin Woodlands Resort has selected the SMS|Host hospitality management system  and SMS|Touch fine dining from PAR Springer-Miller Systems for its 318-room luxury resort in southwestern Pennsylvania.

Situated on 2,000 acres in the Laurel Highlands, Nemacolin Woodlands Resort offers six lodging options including three hotels, two-bedroom townhomes, private luxury homes and an RV Park. The resort has more than 70 amenities, including 36-holes of championship golf, the 40-room Woodlands Spa, a restaurant collection inclduing the Lautrec, Lady Luck Casino Nemacolin and four-seasons of adventure activities.

The integrated nature of the SMS|Host Hospitality Management system will provide the tools for Nemacolin to offer personalized guest service. Using PAR Springer-Miller’s latest advances in data security, Secure Payments Solution, P2P (point to point) encryption will ensure the highest level of credit card security throughout the resort. SMS|Host Anywhere will use mobile technology to free Nemacolin staff from the front desk and to offer guest service throughout the resort.

Virtual Roundtable

Post COVID-19: The New Guest Experience

Join Hotel Management’s Elaine Simon for our latest roundtable—Post COVID-19: The New Guest Experience. The experts on the panel will share how to inspire guest confidence that hotels are safe and clean and how to win back guest business.

SMS|Multi-Property Management, SMS|Owner Fulfillment, and SMS|Work Order Management will allow Nemacolin to manage lodging for rooms as well as owned units. With 36-holes of golf using SMS|Golf Tee Time Scheduling and the Woodlands Spa already using SpaSoft, Nemacolin’s guests will be able have every expectation exceeded.
 

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