The new resort at 7 Cedars Casino in Sequim, Wash., will implement Agilysys’ Visual One property-management system when it opens in summer 2020. Visual One will work in conjunction with other already implemented Agilysys products to enable a more comprehensive guest view to help deliver high-touch guest service across the new four-diamond resort.
As 7 Cedars Casino takes the step to elevate the 7 Cedars guest experience, it required an expansive and tailored PMS with the power to integrate with its food-and-beverage inventory solution and retail point-of-sale system.
“Being able to see and control everything in one place makes all the difference,” 7 Cedars hotel manager Debbie Wardrop said in a statement. “When we are having to go to different software suites for reporting and analysis and are bogged down with having to create or find reports, we are taking valuable time and focus away from providing our guests with the best and most authentic experience possible. Being able to get a concise one-pane view will help us be more efficient and allow us to spend more time with our guests to serve them better.”
With 100 rooms, the 7 Cedars Hotel will offer state-of-the-art meeting space, four-star amenities, golf and tour packages.
“We started with one Agilysys solution three years ago—InfoGenesis POS, and now, after Visual One is implemented, Agilysys will be ubiquitous with 7 Cedars—present in our retail, F&B, resort and golf operations,” said 7 Cedars Director of IT Jim Hough. “That speaks to our partnership and to what Agilysys has been able to accomplish as a hospitality solution provider—putting them at the forefront of our decision making to help us accomplish our business goals in a way that’s profitable and successful.”
