Onyx Hospitality Group switched to Rainmaker Group's competitive rate shopping tool, Revcaster, citing its functionality, the incremental revenue it generates, and the Rainmaker team's responsiveness. The compatibility with numerous regional channels also were factors, according to Onyx.
"Most critical for me in selecting a technology vendor is the partnership aspect," said Stefan Wolf, senior vice president, revenue and distribution strategy for Onyx. "From first contact, Rainmaker was prompt in responding to our needs and its product and services have proven very flexible. We determined Rainmaker's Revcaster best served our needs and, in fact, included some unexpected useful extras."
Onyx evaluated user-friendliness and data accuracy, reaching out to individual properties for direct product comparisons. “Positive feedback from the field was an important aspect of our selection,” Wolf said. “Rich, user-friendly data and rate parity alert functionality were key Revcaster features that impressed us."
Collecting market-specific hotel price information from hundreds of branded sites and online agencies, Revcaster provides deep dive local knowledge and analysis, giving property managers the market intelligence and control to make real-time decisions that optimize rates. Easy-to-use downloadable reports are available anytime online in daily, weekly and other formats. Pricing data downloads into any revenue management tool or PMS.