Oracle has launched Oracle Hospitality Global Business Unit to accelerate development of cloud, mobile, and guest experience technology. With hundreds of thousands of systems already deployed in hotels, restaurants, cruise operations, and other venues on all seven continents, Oracle Hospitality extends Micros’ commitment to providing fast, reliable service and solutions. Oracle acquired Micros in 2014.
Oracle's platform for the hospitality industry offers comprehensive and integrated software, modern cloud offerings, and hardware solutions for hotels, casinos, table and quick-service restaurants, sports and entertainment venues, and cruise operations from small independents to large global chains.
Leveraging Oracle's integrated technology stack and cloud portfolio, Oracle Hospitality is focused exclusively on serving the needs of the hospitality industry by:
- Exceed guest expectations. Guests now expect the delivery of personalized experiences through the entire guest journey, both on and off property. By offering comprehensive, integrated systems that serve guests during every interaction, businesses can inspire loyalty, surpass guest expectations, and remain competitive in a rapidly evolving industry.
- Realize faster time to cloud. Oracle Hospitality's comprehensive, scalable, and globally deployable cloud solutions enable the hospitality sector to accelerate its move to the cloud in response to fast-changing guest expectations. By eliminating the cost and complexity of managing on-premises applications, hospitality organizations can focus on their guests and their business, delivering a consistent experience across venues.
- Leverage mobile innovation. Mobile is a catalyst behind the radical changes and guest expectations in the hospitality industry. Oracle Hospitality delivers fully integrated mobile solutions that enable staff to conduct transactions and have informed engagement with guests anywhere onsite, not just from behind a counter.
- Simplify IT architecture. Comprehensive integrated solutions take advantage of Oracle's proven technology to help drive greater business benefits, speed time to value, and reduce total cost of ownership.