Peter Klebanoff to head OpenWays Mobile Key business development effort

OpenWays has hired 30-year hospitality industry veteran and hotel technology advocate Peter Klebanoff as senior vice president, Business Development.
"He has implemented several innovative and successful programs focusing on enhancing the guest experience during his years in operations," said OpenWays Founder and CEO Pascal Metivier. "He understands the impacts of technology on operations and the guest experience, and he knows how to work with hoteliers to develop optimized product enhancement strategies and engagement structures to achieve their goals and ultimately exceed guest expectations."

Prior to joining OpenWays, Klebanoff spent 16 years with LodgeNet Interactive Corp. (SONIFI Solutions) where he played numerous executive roles and developed a customer-satisfaction index program to help measure and improve hotel satisfaction, including ways to speed check-out.