Playa Largo Resort to open with Intelity’s in-room guest technology

Playa Largo

Playa Largo Resort & Spa and Intelity have formed a partnership to install guest service and engagement technology at the resort when it opens later this spring. The property, a joint venture between Prime Hospitality Group and Shaner Hotels, will offer complimentary in-room touchscreen tablets running on Intelity’s Interactive Customer Experience platform for a combination of guest-facing and hotel management tools.
 
Interactive tablets will sit in the 155 guest rooms at the upscale resort to offer guests a convenient way to communicate directly with property staff. These tablets, equipped with Intelity’s ICE software, replace in-room print compendiums and hardware, such as alarm clocks and radios. They also provide local weather updates, digital wake-up calls, and access to a variety of guest services.
 
On the back end, the platform will integrate with the resort’s MICROS OPERA property management and Guestware ticketing systems to facilitate transfer of information through the digital systems. Hotel management can also take advantage of a full suite of operational tools, including content controls, business intelligence metrics, request tracking and notifications, and direct guest messaging.  

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