Q&A Residential Hotel provides mobile guest-services app

Q&A Residential Hotel, the first short-stay experience debut from Furnished Quarters, has partnered with Intelity to provides guests with digital access to hotel services through a branded mobile app. The application is built upon Intelity’s Interactive Customer Experience platform, the most widely used of its kind in the world.
The Q&A app, downloadable to personal iOS and Android mobile devices, offers a full menu of services, from general information to housekeeping requests. It keeps guests in touch with hotel staff at every stage of their travel journey, before, after and during an extended stay.
“Q&A Residential Hotel aims to provide a solution for travelers seeking a home-away-from-home experience, and this partnership with Intelity is a crucial component, providing guests with a direct line to the Q&A team to ensure all of their needs are met throughout their stay,” said Steve Brown, CEO of Furnished Quarters.
Management and staff can also benefit from the included system tools, such as application content control, business intelligence metrics, built-in ticket management, and direct marketing and messaging. The system also leverages location-based mobile technology to permit staff to send notifications to guest devices based on proximity to the property.

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