Rainmaker integrates and rolls out online reputation management metrics

The Rainmaker Group has integrated and rolled out its online reputation management metrics, powered by TrustYou, in its flagship profit optimization product, GuestREV.

"This functionality was released in GuestREV 14.6, our most recent version," said John Wallace, Rainmaker President, Gaming & Hospitality. "We're implementing this version for Caesars Entertainment, who has been a great partner in testing/validating the results, and it will soon be available to our wider customer base. This is clearly something our customers want and is yet another important piece of the puzzle when it comes to helping them make the best possible pricing decisions.”

Rainmaker is partnering with TrustYou and Caesars Entertainment to help add incremental revenue to the bottom lines of traditional hotels and casino-hotels by augmenting their pricing capability with reputation data aggregated from reviews, OTAs and various other social sources.

Virtual Event

Hotel Optimization Part 3 | January 27, 2021

With 2020 behind us and widespread vaccine distribution on the horizon, the second half of the new year is looking up, but for Q1 (and most likely well into Q2) we’re very much still in the thick of what has undeniably been the lowest point of the pandemic. What can you be doing now to power through and set yourself up for a prosperous 2021 and beyond? Join us at Part 3 of Hotel Optimization – A Virtual Event on January 27 from 10am – 1:05pm ET for expert panels focused on getting you back to profitability.