The Ranch at Rock Creek in Philipsburg, Mont., has installed the SMS|Host hospitality management system from Springer-Miller Systems. SMS|Host’s guest-centric focus and depth of resort functionality and integration allows the Ranch to streamline its operations while enhancing guest service.
Nestled in one of Montana’s most pristine valleys, The Ranch at Rock Creek offers year-round unique vacations on an authentic 19th century homestead. The Ranch balances Western adventure with lavish all-inclusive amenities.
Automating guest-service and management processes with SMS|Host reduces the number of staff hours needed to complete those tasks. This results in a reduction in staffing requirements, an increase in cost savings, as well as fewer errors that could impact guest satisfaction. In addition to providing tools for greater efficiencies and property savings, hotels and resorts increase their revenue by implementing SMS|Host’s key features and tools to maximize bookings and on-property guest spend.
The fully-integrated SMS|Host hospitality management system provides core property management tools as well as point-of-sale, owner management, online booking and other key resort functionality. In addition, SMS|Host interfaces with leading industry systems to ensure a seamless operating environment. SMS|Host users are backed by Springer-Miller’s 24/7/365 live customer support team.
The Henderson Beach and Spa Resort in Destin, Fla., the Limelight Ketchum in Ketchum, Idaho, and Edgewood Tahoe in Stateline, Nev., all also have installed SMS|Host within the last few months.