Red Lion Hotels (RLHC) centralizes e-marketing and distribution services

Red Lion Hotels Corp. (RLHC) will align its RevPak marketing and distribution services systems into a fully integrated platform using Serenata NetHotel as the CRM engine behind it. Serenata IntraWare is a e-marketing and CRM solution provider for the hotel industry.

The new RLHC technology platform called RevPak will incorporate CRS, CRO, PMS, CRM, content management, web operations, internet marketing services, field marketing and new business intelligence to lower the costs of doing business and drive more revenue to RLHC hotels. Serenata IntraWare will play a key role in this new technology shift.

Suggested Articles

rGuest Express helps maintain social distancing and reduces direct contact.

The accounts payable payment solution is meant to reduce the overall cost of making payments and to help businesses mitigate payment fraud risk.

The holding company believes MGM's online gaming business will grow—but was also drawn to the entertainment giant's hospitality sector.