Reside has expanded its partnership with Virdee, an Austin-based software-as-a-service provider serving the hospitality, short-term rental and commercial real estate industries. Reside’s subsidiary Reside 3Sixty, a marketplace for extended-stay corporate housing accommodations, has implemented the Virdee virtual reception mobile app for guest communications, upsells and both check-in and check-out across its entire property portfolio.
“With the diversity of our product as a true alternative accommodation’s provider and the growing demand for locations across the globe, we needed to continue to drive a tech solution that allowed us to adapt quickly and provide a quality and consistent guest experience," Reside CTO Robyn Joliat said in a statement. "We deployed Virdee virtual reception mobile and kiosks in initial Seattle, Washington locations and have expanded into our New York City properties. Customers and guests find the tech easy to use and are impressed with the services they have at their fingertips and the seamless arrival experience that the Virdee solution has provided.”
Reside 3Sixty is Reside’s technology platform designed to provide an end-to-end relocation and business travel management solution to partners, clients and guests on a global scale. Reside 3Sixty offers direct access to more than 650,000 alternative accommodation options spanning traditional corporate housing, hotels, short- and long-term apartments, student housing and single-family homes. The platform uses a real-time booking tool curated to each client’s needs and a customer advocacy model centered on consistency, communication and transparency.
“We are thrilled to expand our partnership by providing an enterprise-wide mobile app solution for Reside 3Sixty," Virdee Co-Founder Branigan Mulcahy said. "Virdee was established with a focus on elevating the guest experience at many types of properties, including corporate housing, which in many cases lead the adoption of self-service solutions.”