The Ritz-Carlton launches app for meeting planners

The Ritz-Carlton launch of ((Chime)), a new mobile app designed specifically for meeting planners. ((Chime)) allows meetings planners to communicate with their conference concierge using an online menu of options on their mobile device. Meeting planners may make service requests, food and beverage changes, audio visual requests, in-room temperature changes, room set-up and scheduling alterations and many other options from a simple touch activated app available on wireless-connected or web-enabled mobile devices.

There is also a text feature which allows meeting planners to give specific and unique instructions during a meeting. Once a request is made, the planner will receive a response from the conference concierge confirming receipt of the request and that service is in process.

"((Chime)) extends that leadership into digital and mobile, allowing meeting planners around the world to schedule services and request fulfillment prior to and during their events," said David Murphy, vice president, food and beverage design and development.

FREE HOTEL MANAGEMENT NEWSLETTER

Like this story? Subscribe to Technology!

Hospitality professionals turn to Technology as their go-to news source for the latest technology products and trends. Sign up today to get news and updates on security systems, in-room entertainment, and more delivered to your inbox and read on the go.

((Chime)) is available for download at Ritz-Carlton hotels and resorts globally from New York to Los Angeles, from Hong Kong to Dubai, from Barcelona to Bali and more than 80 other locations. It is also available in 20 languages globally including Arabic, Chinese, Dutch, English, French, German, Hebrew, Hindi, Indonesian, Italian, Japanese, Portuguese, Russian, Spanish, Swedish, Thai, Turkish ,and Vietnamese.

 

Suggested Articles

The company takes a step forward in transforming its distribution strategy with the purchase of the property-management-system company.

A $50 million investment from Accor, Hilton, IHG and Marriott International will allow Groups360 to expand its GroupSync platform.

The $1.5 billion expansion of the Seminole Hard Rock Hotel & Casino in Hollywood, Fla., includes a 450-foot guitar-shaped tower.