Ruby Hospitality upgrades to mobile PMS

Mobile PMS gives Ruby Hospitality guests seamless self-check-in options. Photo credit: Ruby Hospitality(Hotel Ruby)

Hotel ownership and management company Ruby Hospitality has partnered with StayNTouch to implement the Rover property-management system and Zest guest-facing products at all five of the company's Spokane, Wash.-area properties. Ruby properties comprise the flagship Hotel Ruby, Hotel Ruby2, Ruby Sandpoint, the historic Montvale Hotel and the newly acquired Ruby River Hotel. 

“When guests arrive, we want them to focus on our hotel’s unique decor and beautiful surroundings, not an outdated check-in process,” Ruby River GM Patrick McLaughlin said in a statement. “StayNTouch’s mobile PMS gives our guests seamless self check-in options, while always keeping us in touch if they need us. Organizing housekeeping with a clipboard can feel like spinning plates. But StayNTouch’s housekeeping module lets us communicate with staff and check and room status in real time, which means quicker cleanup and fewer awkward interactions with our guests.” 

Virtual Event

Hotel Optimization Part 3 | January 27, 2021

With 2020 behind us and widespread vaccine distribution on the horizon, the second half of the new year is looking up, but for Q1 (and most likely well into Q2) we’re very much still in the thick of what has undeniably been the lowest point of the pandemic. What can you be doing now to power through and set yourself up for a prosperous 2021 and beyond? Join us at Part 3 of Hotel Optimization – A Virtual Event on January 27 from 10am – 1:05pm ET for expert panels focused on getting you back to profitability.