Alice has signed an enhanced technology agreement with Sabre Hospitality Solutions. Effective immediately, Sabre customers can easily purchase and incorporate a set of Alice capabilities designed to help hoteliers optimize daily on-property operations and improve guest interactions through incident management and workflow tracking.
Alice’s complete suite of operations and guest-engagement tools complement the distribution, operations, retailing and guest-experience management capabilities of Sabre’s SynXis platform, according to the company.
“We are constantly evaluating how to help our customers overcome their biggest challenges,” Sabre VP of Product Management Mike Rodger said in a statement. “Offering them direct access to the Alice suite of solutions allows them to easily implement the workflow tracking and guest-communication component that complements several elements of our SynXis platform, including our guest-centric property management system, SynXis property hub.”